Overview
Connect2Cart uses a prepaid account balance to purchase shipping labels. When your account balance reaches the replenishment threshold, Connect2Cart automatically replenishes your balance using your active payment method.
You can manage both credit cards and ACH payment methods from the Billing Information and Setup page.
Opening the Payment Methods Page
To manage your payment methods:
- Log in to Connect2Cart.
- Navigate to Account → Billing.
The Billing Information and Setup page displays:
- Current Account Balance
- Current Replenishment Amount
- Saved Payment Methods
Understanding the Billing Overview
At the top of the page you’ll find:
Account Balance
Displays your current available postage balance.
This balance is used to purchase shipping labels.
Current Replenishment Amount
Displays the amount that will be automatically added to your account when your balance reaches the replenishment threshold.
Adding a Credit Card
To add a credit card:
- Click Add Credit Card.
- Enter the following information:
- Replenishment Amount
- Cardholder Name
- Email Address
- Click Save Credit Card.
Your credit card will be securely stored for automatic replenishments.
Note: Credit card replenishments are subject to a 3.5% processing fee.
Adding an ACH Account
To add an ACH payment method:
- Click Add ACH.
- Enter:
- Replenishment Amount
- Bank Routing Number
- Bank Account Number
- Confirm Account Number
- Name on the Account
- Click Submit.
After approval, your ACH account can be used for automatic replenishments.
Activating a Payment Method
Multiple payment methods may be saved to your account, but only one payment method can be active at a time.
The Active Payment column indicates which payment method is currently being used for automatic replenishments.
Use the Actions column to activate a different payment method.
Viewing Saved Payment Methods
The Payment Methods table displays:
- Payment Type
- Account Name
- Last Four Digits
- Expiration Date (credit cards)
- Active Status
Sensitive payment information is never displayed in full.
Removing or Updating a Payment Method
Use the Actions menu next to a payment method to:
- Activate a payment method
- Deactivate a payment method
- Update payment information (when available)
Frequently Asked Questions
Can I save more than one payment method?
Yes. You may store multiple payment methods, but only one can be active for automatic replenishment.
Why are only the last four digits displayed?
For security, Connect2Cart never displays complete payment account numbers.
Can I switch between ACH and Credit Card?
Yes. You can change your active payment method at any time.
Related Articles
- Understanding Account Billing
- Viewing Transaction History
- Viewing Shipping History