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Managing Your Service Plan

Overview

Your Connect2Cart service plan determines the number of shipments included each month as part of your subscription.

As your business grows, you can change your service plan at any time to accommodate your expected shipping volume.


Opening Service Plans

To manage your subscription:

  1. From the left navigation menu, select Account.
  2. Click Service Plans.

The Service Plans page displays the available subscription levels, the shipment allowance included with each plan, and the current monthly pricing.


Understanding Service Plans

Connect2Cart offers multiple service plans designed to support businesses of different sizes.

Each plan includes:

  • A monthly shipment allowance
  • A monthly subscription fee
  • Access to Connect2Cart’s order management and shipping features

Choose the plan that best matches your expected monthly shipping volume.

Note: Current shipment allowances and pricing are displayed on the Service Plans page and may change over time.


Changing Your Service Plan

To change your subscription:

  1. Select the desired service plan.
  2. Click Save Settings.

Your subscription will be updated using the payment method on file.

Depending on your billing cycle, changes may take effect immediately or at the beginning of your next billing period.


Choosing the Right Plan

When selecting a service plan, consider your average monthly shipping volume rather than your busiest or slowest month.

If your business grows, you can upgrade your plan at any time. Likewise, if your shipping volume decreases, you can select a plan that better fits your current needs.


Product Management Add On

The Product Management Add On section is reserved for a future Connect2Cart feature.

Although it appears on the Service Plans page, this functionality is not currently available and can be ignored.

When released, this feature will provide optional product catalog and inventory management capabilities.


Frequently Asked Questions

Can I change my service plan later?

Yes. You can upgrade or downgrade your service plan at any time.


Does changing my service plan affect my connected stores or shipping channels?

No. Changing your service plan only affects your subscription. Your connected stores, shipping channels, and account settings remain unchanged.


Where can I see the current pricing?

The Service Plans page always displays the latest shipment allowances and subscription pricing available for your account.


Is the Product Management Add On available?

No. This feature is planned for a future release and is not currently available.


  • Understanding Account Billing
  • Managing Payment Methods
  • Viewing Transaction History
  • Viewing Shipping History
Updated on June 25, 2026

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