Overview

Connect2Cart integrates directly with your FedEx shipping account. After you submit your FedEx account information, a Connect2Cart team member will securely link your FedEx account to your Connect2Cart account.

This verification is typically completed within one business day. Once complete, you’ll be notified that your FedEx shipping channel is ready to use.

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Before You Begin

Before configuring FedEx, make sure:

• Your Connect2Cart account has been created.
• You have an active FedEx shipping account.
• You know your FedEx Shipping Account Number.
• You have your FedEx SmartHub ID available, if applicable.

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Step 1: Open Shipping Channels

1. Log in to Connect2Cart.
2. Navigate to:Channels → Shipping Channels
3. Click Add Channel.
4. Select FedEx.

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Step 2: Enter Your FedEx Information

Complete the following fields.

Channel Name

Enter a descriptive name for the shipping channel.

Example:

My FedEx

This name is used only within Connect2Cart to help identify the channel.

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Shipping Account

Enter your FedEx Shipping Account Number.

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SmartHub ID

If your organization uses a FedEx SmartHub ID, enter it here.

If you do not use SmartHub, leave this field blank.

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Company Information

Complete the remaining fields using the information associated with your FedEx account:

• Company Name
• Address
• Suite (optional)
• City
• State
• ZIP Code

This information is used to verify ownership of your FedEx account.

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Step 3: Save the Channel

Click Save.

Your FedEx shipping channel will be created and submitted for verification.

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Step 4: Wait for Verification

A Connect2Cart team member will manually link your FedEx account to your Connect2Cart account.

This process is typically completed within one business day.

Once complete, you’ll receive a notification that your FedEx shipping channel is ready to use.

You may also see a confirmation message similar to:

FedEx is now ready.

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What Happens Next?

Once your FedEx account has been verified:

• FedEx shipping services will be available during rate shopping.
• You can purchase FedEx shipping labels directly from Connect2Cart.
• Tracking numbers will automatically be returned after labels are created.
• No additional configuration is required.

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Troubleshooting

My FedEx Channel Is Still Pending

FedEx account verification is completed manually by the Connect2Cart team.

Please allow up to one business day after submitting your information.

If more than one business day has passed, contact Connect2Cart Support.

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My Account Information Was Rejected

Verify that:

• The Shipping Account Number is correct.
• The Company Name matches your FedEx account.
• The address entered matches the billing address associated with your FedEx account.

Update the information if necessary and save the channel again.

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Frequently Asked Questions

Why isn’t FedEx available immediately?

Unlike some other carriers, FedEx accounts require manual verification before they can be activated for shipping within Connect2Cart.

How long does verification take?

Most FedEx accounts are verified within one business day.

Will I be notified when my account is ready?

Yes. Connect2Cart will notify you once your FedEx shipping channel has been successfully configured and is ready for use.

Can I edit my FedEx information later?

Yes. You can update your FedEx channel settings at any time.

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Related Articles

• Configuring Shipping Carriers
• Shipping Your First Order
• Comparing Shipping Rates
• Purchasing a Shipping Label
• Printing Shipping Labels