Overview
Connect2Cart integrates with ShipGlobal to provide cross border shipping services directly from the shipping screen. Once configured, ShipGlobal rates will be available during rate shopping, allowing you to compare shipping options alongside your other configured carriers.
Before You Begin
Before configuring ShipGlobal, make sure:
- Your Connect2Cart account has been created.
- You have been approved for a ShipGlobal account.
- Your ShipGlobal shipping channel has been enabled in Connect2Cart.
Step 1: Add the ShipGlobal Channel
- Log in to Connect2Cart.
- Navigate to Settings → Shipping Channels.
- Click Add Shipping Channel.
- Select ShipGlobal.
Step 2: Configure the Channel
Complete the following fields.
Channel Name
Enter a descriptive name for the shipping channel.
Example:
ShipGlobal
Added Shipping Days (Optional)
Enter the average number of days required to forward your consolidated shipments from your warehouse to the ShipGlobal processing facility.
These days are added to ShipGlobal’s published delivery estimates during rate shopping, providing a more accurate estimated delivery date.
Leave this field blank or set it to 0 if additional transit time is not required.
Shipping Cost to ShipGlobal (Optional)
Enter your estimated cost to forward consolidated shipments from your warehouse to ShipGlobal.
This value is included when Connect2Cart compares shipping rates, allowing you to compare the true landed cost of using ShipGlobal against other carriers.
Leave this field blank if you do not want forwarding costs included in rate comparisons.
Delivery Days Option
Choose how Connect2Cart interprets the delivery range returned by ShipGlobal.
Minimum (Default)
Uses the shortest estimated transit time.
Recommended if you want the earliest possible delivery estimate.
Maximum
Uses the longest estimated transit time.
Recommended if you prefer conservative delivery estimates.
Average
Uses the midpoint of the delivery range.
Recommended if you want a balanced estimate.
Step 3: Save the Configuration
Click Save.
After a few moments, the ShipGlobal channel will become active and ShipGlobal services will be available during rate shopping.
What Happens Next?
Once ShipGlobal has been configured:
- ShipGlobal shipping services will appear during rate shopping.
- Connect2Cart will include your optional forwarding costs when comparing shipping rates.
- Estimated delivery dates will be calculated using your selected Delivery Days option.
- No additional configuration is required.
Troubleshooting
ShipGlobal Does Not Appear During Rate Shopping
Verify that:
- The ShipGlobal shipping channel is enabled.
- The channel configuration has been saved.
- A few minutes have passed for the configuration to synchronize.
Delivery Dates Are Incorrect
Review the following settings:
- Added Shipping Days
- Delivery Days Option
Adjust these values as needed to better reflect your shipping workflow.
Shipping Costs Seem Higher Than Expected
If you entered a value for Shipping Cost to ShipGlobal, that amount is included when Connect2Cart compares shipping options.
Clear this field if you do not want forwarding costs included in rate shopping.
Frequently Asked Questions
Do I have to enter Added Shipping Days?
No. This setting is optional but is recommended if your shipments require additional transit time before reaching ShipGlobal.
Do I have to enter Shipping Cost to ShipGlobal?
No. This field is optional and is only used when comparing total shipping costs during rate shopping.
Can I change these settings later?
Yes. You can edit the ShipGlobal shipping channel at any time.
Related Articles
- Configuring Shipping Carriers
- Rate Shopping
- Shipping Orders
- Printing Shipping Labels