The My Profile page contains your organization’s primary business information. This information is used throughout Connect2Cart for shipping, customer communications, invoices, and branding.
Keeping your profile information accurate helps ensure customers receive the correct company information and that generated documents display your branding correctly.
Opening Your Profile
To update your company profile:
- Select Account from the left navigation menu.
- Select My Profile.
The My Profile page displays your organization’s business information and branding settings.
Company Information
Complete or update the following fields as needed.
Company Name
Enter the legal or business name that should appear throughout Connect2Cart.
Address
Provide your business mailing address, including:
- Address Line 1
- Address Line 2 (optional)
- City
- State or Province
- ZIP or Postal Code
- Country
This information may be used on customer-facing documents and communications.
Phone Number
Enter your primary business phone number.
Company Website
Enter your company’s website address.
This may be referenced in customer communications and future integrations.
Company Logo
The Company Logo field allows you to specify the URL of your company logo.
The logo is displayed in several areas throughout Connect2Cart, including:
- Customer invoices
- Order Status pages
- Email templates
- Additional branding opportunities added in future releases
Recommended Logo Specifications
For best results, use:
- PNG format
- Transparent background (recommended)
- Approximately 1200 × 400 pixels
- 3:1 aspect ratio
Using a high-quality logo helps provide a professional appearance across all customer communications.
Saving Changes
After updating your information:
- Review the changes for accuracy.
- Click Save Changes.
Your updates are applied immediately.
Best Practices
- Keep your business address current.
- Verify your phone number and website are accurate.
- Use a high-resolution logo for the best appearance.
- If your business name or branding changes, update your profile before sending customer communications.
- Periodically review your profile to ensure all information remains current.
Frequently Asked Questions
Does changing my profile affect previously created orders?
No. Updating your profile affects future communications and documents. Existing records and previously generated labels or invoices are not modified.
Can I upload a logo directly?
Not at this time. The Company Logo field accepts a publicly accessible URL to your logo image.
Where is my company logo displayed?
Your logo may appear on:
- Customer invoices
- Order Status pages
- Email templates
- Future branding features as they become available