Overview
Shipping an order in Connect2Cart is a simple process. After opening an order, you’ll configure the shipment, compare shipping rates, purchase a shipping label, and print the label.
Once the label is created, Connect2Cart automatically updates the order with the tracking number and shipment information. If customer messaging is enabled, shipment notifications are also sent automatically.
Before You Begin
Before shipping an order:
- Configure at least one shipping carrier.
- Verify the shipping address.
- Confirm the order is ready to ship.
Step 1: Open the Order
- Navigate to Orders.
- Select the appropriate order view, such as Awaiting Shipment.
- Click the order you want to ship.
The Order Details page opens.
Step 2: Review the Order
Before purchasing a label, review the order information, including:
- Customer information
- Shipping address
- Order items
- Order quantities
If necessary, make any required edits before continuing.
Step 3: Configure the Shipment
Use the Configure Shipment panel on the right side of the page to enter:
- Ship From warehouse
- Requested Ship Date
- Package weight
- Package dimensions
Additional shipment options such as insurance and packaging can also be configured.
For more information, see Configuring a Shipment.
Step 4: Browse Shipping Rates
Click Browse Rates.
Connect2Cart contacts all configured shipping carriers and retrieves available shipping services.
The available services appear in the Estimated Rate panel.
For more information, see Rate Shopping.
Step 5: Select a Shipping Service
Review the available shipping options.
Each service displays information such as:
- Shipping service
- Cost
- Estimated delivery date
Select the service that best meets your shipping requirements.
Step 6: Create the Shipping Label
Click Create + Print Label.
Connect2Cart will:
- Purchase the shipping label.
- Generate the tracking number.
- Print the shipping label.
- Update the order with shipment information.
- Update the connected marketplace or shopping cart.
- Send shipment notifications if customer messaging has been enabled.
Step 7: Verify the Shipment
After the label has been created, the Shipment Activity section is updated with the shipment information and tracking number.
The order is now ready to be packed and shipped.