Overview

Connect2Cart integrates directly with Shopify using a custom app. Once connected, Connect2Cart will automatically begin importing new orders from your Shopify store and will keep fulfillment status synchronized.

The setup process only takes a few minutes and only needs to be completed once.

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Before You Begin

Before connecting Shopify, make sure:

• You have a Shopify store with administrator access.
• You can log in to the Shopify Admin.
• Your Connect2Cart account has already been created.

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Step 1: Open the Shopify Developer Dashboard

1. Log in to your Shopify Admin.
2. Open the Shopify Developer Dashboard.
3. Select Create App.

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Step 2: Create a Custom App

1. Enter a name for the app.Example:Connect2Cart
2. Click Create App.

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Step 3: Configure API Permissions

Under Scopes, add the following API scopes:

read_fulfillments
write_fulfillments
read_inventory
write_inventory
read_locations
read_merchant_managed_fulfillment_orders
write_merchant_managed_fulfillment_orders
read_orders

After adding the scopes:

1. Click Release.
2. Return to the Developer Dashboard.
3. Open the app you just created.

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Step 4: Locate Your Credentials

Open the Settings page for your app.

Locate the following values:

• Client ID
• Client Secret

You’ll enter these into Connect2Cart during setup.

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Step 5: Install the App

1. Return to the app’s Overview page.
2. Click Install App.
3. Select the Shopify store you want to connect.
4. Confirm the installation.

Once installed, the app will appear under your Shopify Apps.

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Step 6: Connect Shopify to Connect2Cart

In Connect2Cart:

1. Navigate to Settings → Incoming Channels.
2. Select Shopify.
3. Enter:
   • Shopify Store URL
   • Client ID
   • Client Secret
4. Click Connect.

Connect2Cart will verify your credentials and establish the connection.

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What Happens Next?

Once the connection is successful:

• New Shopify orders will begin importing automatically within a few moments.
• Shipment tracking numbers and fulfillment status will automatically be sent back to Shopify whenever orders are shipped through Connect2Cart.
• No additional configuration is required for order imports or shipment updates.

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Troubleshooting

Unable to Connect

Verify:

• The Client ID was copied correctly.
• The Client Secret was copied correctly.
• The Shopify Store URL is correct.
• The custom app has been installed.

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Orders Are Not Importing

If the connection was recently created, allow a few minutes for the initial synchronization to begin.

If orders still do not appear, verify that:

• The app is installed.
• The required API scopes were added.
• The connection in Connect2Cart shows Connected.

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Frequently Asked Questions

Do I need Shopify Plus?

No.

Do I need to create the app more than once?

No. One custom app is required for each Shopify store.

Will Connect2Cart update Shopify automatically?

Yes. When shipments are processed in Connect2Cart, shipment status and tracking information are automatically sent back to Shopify.

Can I disconnect Shopify later?

Yes. You can remove or reconnect the integration at any time from the Incoming Channels page.

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Related Articles

• Connecting an Incoming Channel
• Shipping Orders
• Managing Order Status
• Viewing Imported Orders