Connecting Your WooCommerce Store

Overview

Connect2Cart integrates directly with WooCommerce using the WooCommerce REST API. Once connected, Connect2Cart will automatically begin importing new orders from your WooCommerce store and will keep shipment tracking and fulfillment status synchronized.

The setup process only takes a few minutes and only needs to be completed once.

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Before You Begin

Before connecting WooCommerce, make sure:

• You have administrator access to your WordPress site.
• WooCommerce is installed and active.
• Your Connect2Cart account has already been created.
• Your WooCommerce store is accessible via HTTPS.

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Step 1: Create a REST API Key

1. Log in to your WordPress Admin.
2. Navigate to:WooCommerce → Settings → Advanced → REST API
3. Click Add Key (or Create an API Key, depending on your WooCommerce version).

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Step 2: Configure the API Key

Enter the following information:

Description

Example:

Connect2Cart

User

Select an Administrator account.

Permissions

Select:

Read/Write

Click Generate API Key.

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Step 3: Copy Your API Credentials

WooCommerce will display:

• Consumer Key
• Consumer Secret

Copy both values immediately.

Important

The Consumer Secret is only displayed once. If it is lost, you will need to generate a new API key.

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Step 4: Connect WooCommerce to Connect2Cart

In Connect2Cart:

1. Navigate to Settings → Incoming Channels.
2. Select WooCommerce.
3. Enter:
   • Website URL
   • Consumer Key
   • Consumer Secret
4. Click Connect.

Connect2Cart will verify the credentials and establish the connection.

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What Happens Next?

Once the connection is successful:

• New WooCommerce orders will begin importing automatically within a few moments.
• Shipment tracking numbers and fulfillment status will automatically be sent back to WooCommerce whenever orders are shipped through Connect2Cart.
• No additional configuration is required for order imports or shipment updates.

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Troubleshooting

Unable to Connect

Verify that:

• The Website URL includes https://
• The Consumer Key was copied correctly.
• The Consumer Secret was copied correctly.
• The API Key has Read/Write permissions.

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Orders Are Not Importing

If the connection was recently created, allow a few minutes for the initial synchronization to begin.

If orders still do not appear:

• Verify the API key is still active.
• Confirm the API permissions are set to Read/Write.
• Verify the connection status in Connect2Cart is Connected.

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Lost Your Consumer Secret

WooCommerce only displays the Consumer Secret when the key is first generated.

If you no longer have it:

1. Delete the existing API key.
2. Create a new API key.
3. Update the credentials in Connect2Cart.

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Frequently Asked Questions

Does Connect2Cart support all WooCommerce versions?

Connect2Cart supports WooCommerce stores that provide access through the standard WooCommerce REST API.

Does Connect2Cart require the Legacy API?

No. Connect2Cart uses the WooCommerce REST API. The Legacy API is not required.

Will Connect2Cart update WooCommerce automatically?

Yes. When shipments are processed in Connect2Cart, shipment tracking information and fulfillment status are automatically sent back to WooCommerce.

Do I need to configure order imports?

No. Once the connection has been established, Connect2Cart automatically begins importing eligible orders.

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Related Articles

• Connecting an Incoming Channel
• Shipping Orders
• Viewing Imported Orders
• Managing Order Status