Overview Your Connect2Cart service plan determines the number of shipments included each month as part of your subscription. As your business grows, you can change your service plan at any time to accommodate your expected shipping volume. Opening Service Plans To manage your subscription: From the left navigation menu, select…
Overview The Dashboard provides a real time overview of your business and is the first page displayed after signing in to Connect2Cart. From a single screen, you can monitor today’s order activity, revenue, shipping performance, account balance, and business trends across your connected sales channels. The Dashboard is designed to…
Overview The Transaction History page provides a complete record of financial activity within your Connect2Cart account. Use this page to review shipping charges, account replenishments, refunds, messaging charges, subscription charges, and other billing activity. You can also filter transactions to quickly locate a specific charge or payment. Opening Transaction History…
Overview Connect2Cart uses a prepaid account balance to purchase shipping labels. Rather than charging your payment method for every individual shipment, Connect2Cart automatically replenishes your account balance when it falls below a specified threshold. This approach helps ensure uninterrupted shipping while minimizing the number of payment transactions. How Account Billing…
Overview Connect2Cart uses a prepaid account balance to purchase shipping labels. When your account balance reaches the replenishment threshold, Connect2Cart automatically replenishes your balance using your active payment method. You can manage both credit cards and ACH payment methods from the Billing Information and Setup page. Opening the Payment Methods…
Overview Rate Shopping allows Connect2Cart to compare shipping services across all configured shipping carriers. Instead of visiting multiple carrier websites, Connect2Cart retrieves available rates in a single step. Browsing Rates After entering the shipment information, click Browse Rates. Connect2Cart retrieves shipping options from each configured carrier. Results are displayed in…
Overview Before purchasing a shipping label, Connect2Cart allows you to configure package details and shipping preferences. These settings determine the shipping rates that are returned during rate shopping. Ship From Select the warehouse that will be used as the shipment origin. Warehouses are configured under Account Settings. The selected warehouse…
Overview Shipping an order in Connect2Cart is a simple process. After opening an order, you’ll configure the shipment, compare shipping rates, purchase a shipping label, and print the label. Once the label is created, Connect2Cart automatically updates the order with the tracking number and shipment information. If customer messaging is…
Overview Connect2Cart provides multiple ways to quickly locate the orders you need. You can: Use the predefined order views in the navigation menu. Search for a specific order. Apply filters to narrow your results. Combine searches and filters to locate exactly the orders you’re looking for. Using the Order Views…
Overview The View Orders section is the central workspace for managing customer orders in Connect2Cart. From here, you can locate orders, review their status, open order details, edit order information, and create shipping labels. Orders are organized into categories based on their current status, making it easy to focus on…